Services for Nonprofit Organisations
Resource Creation, Training and Events
- Template and document creation and update
I can help you create and update your templates and documents for volunteer involvement, such as role descriptions, handbooks, checklists, surveys, and more. I can also help you with the design and desktop publishing of your materials, ensuring that they are clear, consistent, and professional.
- Induction and training programmes
I can help you create and deliver engaging, inclusive and informative induction and training programmes for your volunteers, including providing voiceovers for online courses or videos. I can also assist with planning efficient training schedules and measuring impact according to your organisation’s needs and resources.
- Conference presentations, online events, and facilitation
As an experienced speaker and facilitator, I can present and share my work and insights at conferences and events, both online and offline. I can also help plan, prepare, and deliver interactive events for your volunteers, such as workshops, webinars, networking or panel discussions, including managing the online platform and logistics as needed.
Best Practice, Enabling and Empowerment
- Volunteer management assessment and evaluation
I can help you assess and evaluate your current volunteer management practices, identify strengths and areas for improvement, and provide recommendations and feedback. I can also help you measure and report on the impact of your volunteer programmes, using appropriate methods and indicators.
- Barrier assessment and removal
I can help you assess and remove any barriers that may prevent or discourage people from volunteering with your organisation, such as lack of awareness, accessibility, diversity, inclusion, flexibility, or recognition. I can also help you promote and implement best practices and policies to foster a positive and supportive volunteer culture.
- Volunteer leadership and empowerment
I can help you develop and empower your volunteer leaders, such as coordinators, mentors, or ambassadors, by providing them with the skills, resources, and support they need to lead and inspire other volunteers. I can also help you create and facilitate opportunities for your volunteers to participate in decision-making, co-creation, or advocacy within your organisation or community.
Mapping, Process and Strategy
- Volunteer journey mapping
I can help you map and understand the volunteer journey within your organisation, from the initial contact to the final exit, and identify the key touchpoints, expectations, and experiences of your volunteers. I can also help you collect and analyse feedback from your volunteers, and provide a summary and action plan to enhance satisfaction and retention.
- Process and workflow design and improvement
I can help you design and improve your processes and workflows for volunteer involvement, such as recruitment, screening, placement, supervision, support, and recognition. I can also help you streamline and automate your tasks and activities, using the best tools and techniques for your needs and resources.
- Strategy development and implementation
I can help you design and write effective strategies for volunteer involvement, recruitment, retention, recognition, and more, aligned with your organisation’s vision, mission, and goals. I can also assist you with implementing and monitoring your strategies, ensuring that they are proactive, realistic, and measurable.